In order to keep shipping as affordable as possible, we have 3 different shipping zones. Your postcode and suburb will determine which zone you fall within. All of the postcodes/suburbs included in each zone are detailed in the tabs below.

How are orders to Zone 1 sent? All orders are sent using a courier.

What postcodes are included in Zone 1? 7000 - 7011, 7015, 7016, 7017 (inc. only Honeywood, Old Beach, Otago, Risdon), 7018, 7019, 7021, 7025 (inc. only Richmond), 7030 (inc. only Bridgewater, Brighton, Gagebrook, Granton), 7050 - 7053, 7054 (inc. only Howden, Margate), 7055, 7109 (inc. only Huonville), 7140 (inc. only New Norfolk), 7170, 7171, 7172 (inc. only Sorell).

How are orders to Zone 2 sent? All orders are sent using a courier.

What postcodes are included in Zone 2? 7012, 7017 (inc. only Grasstree Hill, Tea Tree), 7020, 7024, 7025 (inc. only Dulcot), 7026, 7030 (inc. only Dromedary, Mangalore, Pontville), 7054 (exc. Howden, Margate), 7120 (inc. only Antill Ponds, Oatlands, Tunbridge), 7155, 7172 (inc. only Orielton, Pawleena, Wattle Hill), 7210 (inc. only Campbell Town), 7211, 7212 (inc. only Evandale, Western Junction), 7248 - 7250, 7253 (inc. only Bell Bay, George Town, Long Reach), 7258 (inc. only Breadalbane, Relbia), 7260 (inc. only Scottsdale), 7262 (inc. only Bridport), 7270 (inc. only Beaconsfield, Beauty Point, Ilfraville, Sidmouth), 7275 (inc. only Exeter, Lanena, Loira), 7276, 7277 (exc. Bridgenorth), 7290, 7291, 7292 (inc. only Hagley), 7300 (inc. only Devon Hills, Perth), 7301 (inc. only Longford), 7303 (inc. only Exton, Westbury), 7304 (inc. only Deloraine, Elizabeth Town), 7307 (inc. only Latrobe), 7310 (inc. only Ambleside, Devonport, East Devonport, West Devonport, Don, Miandetta, Quoiba, Spreyton, Stony Rise), 7315 (inc. only Leith, Turners Beach, Ulverstone, West Ulverstone), 7316 (inc. only Heybridge, Penguin, Preservation Bay, Sulphur Creek, Howth), 7320, 7325 (inc. only Wynyard).

How are orders to Zone 3 sent? All orders are sent using a courier.

What postcodes are included in Zone 3? 7022, 7023, 7027, 7030 (exc. Bridgewater, Brighton, Gagebrook, Granton, Dromedary, Mangalore, Pontville), 7109 (exc. Huonville), 7112, 7113, 7116, 7117, 7119, 7120 (exc. Antill Ponds, Oatlands, Tunbridge), 7139, 7140 (exc. New Norfolk), 7150, 7162, 7163, 7172 (inc. Nugent), 7173- 7180, 7182 - 7187, 7190, 7209, 7210 (inc. Lake Leake), 7212 (exc. Evandale, Western Junction), 7213 - 7216, 7252, 7253 (inc. Low Head), 7254, 7258 (inc. White Hills), 7259, 7260 (exc. Scottsdale), 7261, 7262 (exc. Bridport), 7263, 7264, 7265, 7267, 7268, 7270 (exc. Beaconsfield, Beauty Point, Ilfraville, Sidmouth), 7275 (exc. Exeter, Linen, Loira), 7277 (inc. only Bridgenorth), 7292 (exc. Hagley), 7300 (inc. only Powranna), 7301 (exc. Longford), 7302, 7303 (exc. Exton, Westbury), 7304 (exc. Deloraine, Elizabeth Town), 7305, 7306, 7307 (exc. Latrobe), 7310 (exc. Ambleside, Devonport, East Devonport, West Devonport, Don, Miandetta, Quoiba, Spreyton, Stony Rise), 7315 (exc. Leith, Turners Beach, Ulverstone, West Ulverstone), 7316 (exc. Heybridge, Penguin, Preservation Bay, Sulphur Creek, Howth), 7321, 7322, 7325 (exc. Wynyard), 7330, 7331, 7466 - 7470.

Flat rate shipping means that our shipping fee is the same for 1 plant as it is for 100 plants. It allows you to shop with confidence, knowing how much you can expect to pay for shipping before you reach the check out.

All delivery orders are sent once a week on Monday (or Tuesday, in the event of a Public Holiday on the Monday). The cut-off for each Monday's shipping-run is 8pm the day before, i.e. Sunday. Orders placed after 8pm on Sunday will not be sent until the following Monday.

The reason that we send all of our orders on a Monday is to allow plenty of time for delivery during the week. However, in rare circumstances (usually only for Zone 3 deliveries) your order may still be in transit over the weekend. If this occurs, please do not worry - 99.99% of the time your plant will arrive early the next week in perfect condition and the extra time in transport will not have effected it - and if you are in the 00.01% we will replace your plant if it has suffered damage due to the delay.

We pack all orders very carefully to protect your plants during their journey. We also send all of our plants in their plastic nursery pots to avoid any unnecessary stress to your new plants.

We have found that our plants ship extremely well; however, some slight cosmetic damage can occur during transit and we can unfortunately not take responsibility for such damage as it foreseeable. In the unlikely event that your plant arrives with more than slight cosmetic damage (or is otherwise worse for wear) please contact us via email at orders@theplantroomtas.com.au for assistance.

Whilst it is unnecessary for you to be at home when our delivery person delivers your order, we can unfortunately not take responsibility for lost, stolen or damaged deliveries once they have been left by the delivery person. If you are not at home, our delivery person will leave your delivery on your doorstep or in another suitable location - if you have a convenient hiding spot, please let us know in the order notes at the 'check out' stage or send us an email to orders@theplantroomtas.com.au. 

We have a promo code that allows you to 'add to your order' (i.e. place a 2nd or 3rd order) before the cut off (at 8pm on Sunday) for each Monday's delivery-run without having to pay for shipping again - just enter the promo code MOREPLANTS at the checkout and it will remove the shipping fee. 

Please note that we monitor the use of this promo code and hope that everyone can use it in the way it is intended. It is not intended to be used to get free shipping on your first order that you place in that shipping cycle (8pm Sunday - 8pm Sunday) and orders that misuse the promo code are likely to be cancelled.

Unfortunately, we are no longer able to offer collections from our HQ. We only offer shipping now.